July 30 - August 01, 2012, Intercontinental Mark Hopkins San Francisco, San Francisco, CA
Register by 5/11/2012 and SAVE up to $600 off!
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Conversocial enables companies to provide better customer service on Facebook and Twitter. Groupon, Tesco, Net-a-Porter and Ogilvy are just some of the leading brands using Conversocial's Software-as-a-Service to manage the flow of customer service enquiries and discussions on Facebook and Twitter. Developing effective in-house social engagement strategies using Conversocial has enabled these companies to reduce negative sentiment and customer complaints by over 60%. An easy-to-use workflow that combines complete visibility of every customer message and intelligent prioritisation of real customer service requests enables social media agents to get to issues fast, ensuring nothing is missed.
The world’s largest brands, including State Farm, Farmers Group, and 24 Hour Fitness, use Hearsay Social’s award-winning technology platform to achieve regulatory compliance, build stronger customer relationships, and bolster their brand across all the major social networks, including Facebook, Twitter, LinkedIn, and Google+. Hearsay Social has raised $21M from Sequoia Capital, NEA, and top executives from Twitter, Facebook, LinkedIn, Google, and YouTube, and is headquartered in Silicon Valley with offices in New York and Ohio.
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